Providing Support for Continuous Improvement
We provide ongoing feedback on progress to encourage continuous improvement to achieve positive outcomes.
TEG is divided into Cross-Functional Teams (CFTs) so that each project has a static team dedicated to it. The CFT is designed to ensure that each project is provided with optimal support and that multiple staff are engaged so that coverage is seamless. We have found that partners appreciate being served by a team, rather than being limited to an individual evaluator, as teaming enhances the overall evaluation and provides more thorough services.
We embrace technology and use Zoom video conferencing for virtual meetings. Our partners have reported that this is more personalized, accessible, and allows for planned and ad hoc meetings at the click of a button. We are also available via email and telephone for ongoing consultation.
Our evaluators are strategically located throughout the southeast (with offices in NC, SC, GA, FL, MD, TN, LA, and TX) to meet with partners in-person throughout the evaluation process. However, for our partners that are further away, we build in travel so that our team is just a quick plane ride away.